1-3 Lower Kololo Terrace Rd, Kampala
Mon-Sat 8.00am - 5.00pm
Please contact us and we shall get back to you as soon as possible.
SMSONE’s citizen engagement portal is a collection of mobile, web and VAS tools that enable institutions in the public and private sector to interact with their customers or the general public to collect information and get feedback on service delivery among other uses
The Citizen’s Engagement Portal can be access via the web, desktop and mobile app, and is integrated with third party telcos for SMS, USSD and payments, where this functionality may be required. Some of our clients who use this system have been able to realized better engagement and receive direct feedback
Institutions in the public and private sector that serve clients or have a requirement to interface with the general public are always have a problem of how to handle the two-way communication and the process of getting feedback. For a feedback system to be effective, it needs to be readily accessible, cheap, reliable and provide anonymity for candour. This is why SMSONE design this system
Kampala City Council Authority is the entity charged with managed the affairs of Kampala City.
Kampala City Council Authority uses our solution to collect, collate and analyse data about waste management in the city.